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DoorDash Dasher homescreen redesign

Sponsored by Samiksha Kothari and Gayatri Iyengar. I redesigned DoorDash's oldest Dasher homescreen and cleaned up 150+ scattered comms into one framework after too many cooks in the kitchen. Special thanks to Akhil Dakinedi. Full story here.

Scope

2024 to 2025. Rebuilt the Dasher homescreen across teams, systems, and platform surfaces.

My role

  • Defined the new homescreen sheet pattern
  • Simplified IA and core flows
  • Unified 150+ Dasher comms

Impact

  • Dashers started dashing faster after launch
  • Saved ~$4M/year through better supply matching
  • Made the homescreen faster to evolve
Dasher homescreen context
Dasher homescreen evolution

6+ months design. 9+ months development. We revamped the oldest homescreen in DoorDash history.

I spot the common system inside chaos, then map it end to end: before launch, I charted the full sheet map so every pre-online Dasher scenario had a clear home.

Sheet universe map covering Dasher pre-online scenarios

I cleaned house on legacy comms (tooltips, banners, pop-ups, all of it), then swapped them for a tight set of new templates, with rules for when each one belongs (and when it doesn't).

Guidelines for when to use each comms template

Better design = Better business

The new homescreen was officially launched in August 2025.

Business impact

More dashers start dashing quickly

+6.9% (iOS) / +16.8% (Android)

Platform impact

150+ comms consolidated

Into one system

Business impact

~4M/year saved

Better supply/demand match: less idle time, tighter efficiency.

Platform impact

10x increase in eng velocity

Homescreen became a scalable, experiment-ready platform.

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